• Q: My device froze how do I shut it down?
  • A: Press and hold the power button down for 30 seconds
  • Q: My Device isn’t charging in it’s designated hostler?
  • A: Un-hostler and re-hostler device make sure its making contact with USB charger provided
  • Q: ┬áit’s still not charging what now?
  • A: Check USB charging cable is firmly inserted into DCD